Every business wants to look their best in order to attract customers and clients. After all, it’s a physical representation of their work ethic, attention to detail, and personal pride. When a company’s storefront of a building looks its best, clients feel far better about doing business with them. What better way to keep things tidy than by hiring a professional window cleaning company, such as Toronto Window Cleaners. What exactly should you be looking for in such a company, however? The following is a quick guide to understand the criteria that makes up a great window cleaning company, and why you should invest in their services.

EXPERIENCE & CREDENTIALS

A good window cleaning company has been around for a long time, and knows the ins and outs of the business. They’ve worked on a multitude of high-rise buildings such as condominiums, industrial storefronts, office high-rises, etc., and they know how to deal with each type of job. Experience doesn’t just come in the form of window cleaning techniques, either. It also includes knowing how to utilize the right technologies to reach hard to access spots, or how to safely ascend/descend a particular property in accordance with appropriate standards and protocols. Having the right training and licensing credentials is also absolutely vital, and should never be overlooked. Toronto Window Cleaners is proud to say that we are trained across the entire spectrum of the window cleaning services industry, including the use of all technologies and techniques requiring special licensing and adherence to safety guidelines.

PROFESSIONALISM

Service-based industries such as window and storefront cleaning are based almost entirely on commitment to customer satisfaction and happiness. It isn’t enough to show up to a job, do the bare minimum, and then leave. The best window cleaning companies know how important it is to take pride in one’s work, and go far, far beyond the call of duty for their clients. Fostering a proactive approach to each project is an absolute must, and something Toronto Window Cleaners takes very seriously. We know how important brand image and reputation is to each of our clients, and we always reference our own excellent reputation as a basis, while paying it forward to our clients. We wouldn’t want to be viewed in a negative light, even for an instant, and neither do you. As such, the right window cleaning company will do the job from the top to bottom without missing any details. In the unlikely event that something is missed, commitment dictates that we return promptly to rectify any and all complaints or concerns without question, and without missing a beat.

EQUIPMENT

Doing the job requires having access to the right equipment, especially for high-rise buildings and other company venues that represent a logistical challenge. It’s not enough that we can scale your particular building. We also take into account any hard-to-reach spots, and calculate the methods necessary to reach them, and turn them spic and span. This doesn’t just apply to our window cleaning services either. It also extends to indoor services including post-construction cleanup and other maintenance. Doing the job correctly means having the right tools and equipment on hand to tackle anything that may arise. This, combined with extensive experience and knowledge of the window cleaning industry will give the best window cleaning companies a leg up when it comes to delivering stellar service.

FLEXIBILITY

The best window cleaning companies know that business can be hectic, and scheduling tricky. That’s why it’s important for them to have flexibility when it comes to working with clients, in order to navigate their busy schedule, while still providing optimal service. Being flexible means being able to adapt to each client’s schedule in order to determine the best time to show up, do the job in an efficient and timely manner, and do it right from the very first start. Flexibility also trickles down into negotiation and pricing, as well. The right window cleaning company will take steps to work with clients to determine a fair pricing structure, particularly when it comes to long-term scheduling contracts. After all, if you’re not satisfied with the price, then it’s impossible to move forward with the service. Toronto Window Cleaners takes this very side of the client relationship very seriously, and we’re happy to deliver the best service, for the right price.

Keeping these factors in mind will help any business when it comes to choosing the right window cleaning company to work with. Toronto Window Cleaners knows the value of fostering and maintaining platinum-level relationships with all of our clients, and that’s represented in our experience level, and our customer satisfaction rate. Rest easy knowing that your company will be in great hands by contacting us today!